Introducing SuperBot X
The Ultimate Advantages of Generative AI Chatbots
By integrating large language models and leveraging advanced natural language processing capabilities, we provide answers that are more secure and accurate than those of other AI customer service chatbots. This enhances customer service efficiency, directly addresses operational issues such as staff shortages and high turnover, and makes dialogue the optimal solution for resolving customer service problems.
SuperBot X
Bringing a New Experience in Intelligent AI Customer Service
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SuperBot X, powered by the most advanced AIGC (Artificial Intelligence Generated Chatbot) technology, not only understands human language but also provides rapid and accurate responses to customer inquiries without compromising response speed or quality. This enhances case handling efficiency and alleviates the burden on human agents.
Product Inquiry Resolution Rate
Reduction in Setup Time Costs
Comprehensive Omnichannel Coverage
Ensures that SuperBot X provides answers based solely on the configured content, never offering misleading responses or deviating from the topic
Fully Transparent, Always Accessible
Responses from SuperBot X are displayed in one-on-one conversations within the message center, allowing team members to easily monitor all responses
Intelligent Tuning
Real-time Optimization of Bot Response Accuracy
By simulating interactions between customers and the bot, we can continuously adjust and fine-tune response settings to precisely enhance the bot's performance. This ensures full control over the bot's accuracy, guaranteeing that every customer interaction achieves the highest standard of service
Support for Handover to Live Agents
When SuperBot X cannot respond or when a customer needs a live agent, it allows for a one-click handover to a live representative, ensuring that customers receive the best possible service
No-code: Set Up AI Intelligent Customer Service in 3 Easy Steps to Match Your Brand's Style
No need to write complex scripts or program instructions, and no time-consuming AI chatbot training processes. Simply import brand data (supports XLS, XLSX, PDF file formats) or provide your brand's website URL, and SuperBot X will access the latest content from your site and provide immediate responses.
As time progresses and brand content becomes more comprehensive, SuperBot X will autonomously learn and become smarter, continuously improving response accuracy. This eliminates manual adjustments and makes maintaining AI customer service effortless for businesses.
STEP 1
Basic Settings
Choose channels and import brand data
STEP 2
Trigger Settings
Configure trigger keywords and welcome messages
STEP 3
Personalization Settings
Set up bot roles and response rules
Completion
Publish the bot
Omnichannel 24/7 Uninterrupted Service
SuperBot X can be deployed on your website's live chat and various social media platforms. Whether it's from FB, IG, LINE, or WhatsApp, it can be easily set up to create a stronger online presence for your brand.
SuperBot X can automatically detect the customer's language, providing multilingual customer support. Regardless of where the customer is located, the brand can engage in conversations in their preferred language, delivering exceptional service.
Offers a Variety of Large Language Models to Choose From
Trusted by Over 500 Companies
SuperBot X, regardless of size
Super 8 AI helps us adjust the tone of messages with a single click, calming agitated customers and facilitating more rational communication. This not only enhances customer service efficiency but also allows us to focus on higher-value interactions, significantly improving customer satisfaction and brand loyalty.
By integrating Super 8 AI technology, we have incorporated millions of pieces of sustainable knowledge into the LINE platform, creating a generative AI sustainability chatbot. This not only provides customers with instant access to critical information but also promotes and implements green initiatives, further strengthening our brand mission.
We have integrated a 500,000-word product knowledge base with Super 8 AI technology to successfully create an intelligent service system covering both our website and LINE official account. This has significantly enhanced customer service efficiency and satisfaction.
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